top of page

Privacy Policy/Cookies

This privacy policy will explain how our Red Chutney uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Red Chutney collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect your data?

You directly provide Red Chutney with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Submit an enquiry on any of the website contact forms.

How will we use your data?

Red Chutney collects your data so that we can:

  • Process your order and manage your account.

  • Provide you with a quote, booking details or respond to a query.

  • Email you with special offers on other products and services we think you might like.​​​

When Red Chutney processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Red Chutney securely stores your data on secure servers.

Red Chutney will keep your data for 6 months. Once this time period has expired, we will delete your data.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Red Chutney from contacting you for marketing purposes or giving your data to other members of the Red Chutney Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Red Chutney would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Red Chutney for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Red Chutney correct any information you believe is inaccurate. You also have the right to request Red Chutney to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Red Chutney erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Red Chutney restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Red Chutney’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Red Chutney transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: michael@redchutney.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Red Chutney uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Red Chutney uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Red Chutney sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Red Chutney website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Red Chutney keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23rd August 2022.

How to contact us

If you have any questions about Red Chutney’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: michael@redchutney.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Red Chutney has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

https://ico.org.uk/global/contact-us/

bottom of page